NOVEMBER'S FOCUS
- Results from the Social Connection and Internet Survey
- Scam Awareness
Social Connection and Internet Access Survey - Action Plan
Social Connection and Internet Access Survey - Action Plan
We are delighted that 16% of our residents in The Hadhams, The Pelhams, The Hamlets and Albury took part in our social connection and internet access survey with 53 of the 290 participants asking for support with their digital technology needs to help them manage more easily alongside Covid restrictions.
Top of our residents' list of concerns is Scams, security and cost. And top of their wishlists for help is video calls to connect with NHS appts/friends and family, help with ordering food and medicines online, accessing other services, entertainment and exercise classes. Also many would like to tailor their digital tablets to their needs or improve their broadband connection.
During November we will be contacting via email or phone, all those who have asked for help via this survey to find out how they can be best supported up to Christmas and beyond with the digital technology.
We will begin by sending them some information with links to very useful information about Scams etc and we will then organise one to one telephone support until it is safe to run regular workshops in our Hadhams’ village halls, probably from the new year onwards. Please get in touch with Claire on 07595 674241 if you would like to be added to our support list.
Scam Awareness
Top of our residents' list of concerns is Scams, security and cost. And top of their wishlists for help is video calls to connect with NHS appts/friends and family, help with ordering food and medicines online, accessing other services, entertainment and exercise classes. Also many would like to tailor their digital tablets to their needs or improve their broadband connection.
During November we will be contacting via email or phone, all those who have asked for help via this survey to find out how they can be best supported up to Christmas and beyond with the digital technology.
We will begin by sending them some information with links to very useful information about Scams etc and we will then organise one to one telephone support until it is safe to run regular workshops in our Hadhams’ village halls, probably from the new year onwards. Please get in touch with Claire on 07595 674241 if you would like to be added to our support list.
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| Join a free 30 mins scams awareness zoom session during November CLICK IMAGE |
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| Join in and learn how to protect yourself and loved ones from scams CLICK IMAGE |
This initiative has been running for four years and half a million people have already completed the free scams awareness session . This aims to protect and prevent you from becoming a victim of scams by empowering you to take a stand against scams.
HOTLINE TO REPORT COVID FRAUDSTERS
A new hotline has been launched by the the government & Crimestoppers, to stop fraudsters illegally targeting Covid stimulus schemes. Call the Covid Fraud Hotline on 0800 587 5030 anonymously and free of charge to report suspected fraudulent activity.
A new hotline has been launched by the the government & Crimestoppers, to stop fraudsters illegally targeting Covid stimulus schemes. Call the Covid Fraud Hotline on 0800 587 5030 anonymously and free of charge to report suspected fraudulent activity.
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| CLICK TO DOWNLOAD THE NEW SCAMS BOOKLET WHICH INCLUDES TOP TIPS TO AVOID SCAMS |
5 MINUTES OF RADIO ADVICE
https://citizensadviceeastherts.org.uk/wp/wp-content/uploads/2020/09/Radio-scams-1.mp3
https://citizensadviceeastherts.org.uk/wp/wp-content/uploads/2020/09/Radio-scams-1.mp3
5 MINUTES OF VIDEO ADVICE
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| CLICK TO DOWNLOAD THE BOOKLET |
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